We met Laurie for the first time when she showed us what would become our dream home. Laurie's demeanor was not at all pushy which we liked. She matter-of-factly showed us the home and welcomed us to browse about comfortably without "selling" the property. She gave us all of the factual information we needed to decide our next steps and was knowledgeable and professional. We came to learn that she has a great deal of experience in realty in the local area. Because of the comfort we felt with her, we decided to ask her agency to help sell our house. That is when we met her associate, Frank Van Dusen. They make a great team. The sale of what had been our home for 29 years wasn't without issues, but Laurie and Frank were always there to advise us. They helped us work through the issues with buyers using their experience and knowledge of the profession with great skill. Their recommendations of a home inspector and other businesses we needed were excellent. When we think of Laurie and Frank, the word that comes to mind first is "integrity." They apply it in everything they do. They are honest, reliable, flexible with their time, prompt to reply to questions and follow-up tasks. We'd highly recommend them to anyone who plans to buy or sell a home. What started out as a business relationship felt more like a friendship by the end.
Their experience, professionalism, integrity and honesty are cornerstones in their relationship with clients. We liked how they worked together as a team so you could always reach someone and get the answers to your questions and/or concerns. We moved to Chester County from out of state and were not familiar with the area and thought it would be a long and difficult process to find and purchase a home from such a long distance. But we were pleasantly surprised with the service we received from Laurie and Frank. They helped us find a good neighborhood that suited our needs and a home that was perfect for our family. Two years later, due to work relocation, we had to sell. We immediately called Laurie and Frank. During one of the toughest housing markets in recent memory, they were very innovative and considerate during the showing/negotiating and selling process. They listened to us carefully and understood exactly what we needed and expected out of our home sale. Every on of our goals were met. We would recommend The Team of Laurie Keen and Frank Van Dusen to anyone looking to either buy or sell a home.
She’s always on top of everything and communicates effectively with all parties. She’s awesome!
We had a very positive experience when we hired them to sell our home in Glenmoore, PA. We had a small farm property where we had lived for 23 years and had raised our three children. Our home had been a personal project of ours and we had an emotional investment in it. Laurie was able to guide us by recommending what we needed to do to our place to make it marketable. She was able to help us maximize our property's strengths and told us where to invest to minimize the weaknesses. Frank took beautiful pictures and developed a marketing plan and booklet which really captured the essence of what made our place unique and what we had personally valued - our log interior, our barn area and pasture with sheep and the Brandywine river running through our property. Our home did not sell for over a year, yet Laurie and Frank continued to use different strategies to make it marketable in one of the most difficult real estate markets one can imagine. They aggressively worked with every problem that arose. They were able to calm the nerves of both ourselves, as well as the Buyers Agent , so that we could reach Settlement. In the end, we not only sold our home,but ended up with our targeted price.
We know that they enabled us to receive the price we wanted as well as to sell it remarkably quickly in a very challenging Real Estate Market. They followed the Transaction closely and in a timely manner, always keeping our best interest in mind. Our closing was handled quickly and professionally. Without hesitation, we would recommend Laurie Keen and Frank Van Dusen to anyone wanting to sell their home. You will be pleased with how easy it is to communicate with them, their ideas in helping to get your home sold, and in the confident manner that they handle all the transactions that are associated with the entire process.
It was the best experience EVER!
My wife, 2 children and I relocated from South Carolina to this area and needed a lot of help and guidance to do so. I made a phone call and was welcomed to the area by a true team of professionals. At a time in my life when I did not need the pressures of home buying, your team rose to the occasion with non-pressured and knowledgeable help. We have been in our house for a few years now and simply love it. Without your help, who knows where we would have ended up. I thank you again for all of your help and patience during our home search and purchase. Both Frank Van Dusen and Laurie Keen will come highly recommended to anyone I know that is in the market to purchase a home or property. Thanks again.